Shipping & Payment

Delivery & Shipping

Delivery Time= Processing Time + Shipping Time

For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

Processing Time:

Before shipping your order, normally we need 3-5 business days to prepare your products because some products are made by special Technics, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time.
We do not processing order on holidays and weekends.

Shipping Time:

Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.

Shipping Method              Shipping Time                    Shipping Fee

Free Shipping                        10-20 Business Days            Free

Urgent Shipping                    5-8 Business Days               $39.99

We provide FREE shipping on ALL Orders.

But if you want to receive your items faster, we also provide urgent shipping through Fedex, UPS or DHL. The price is as below. But we only charge you $39.99 for urgent shipping.

*Please note that the time frame mentioned above doesn’t include production time and does not account for delays caused by vendors or service and weather disruptions.

Shipping Information

Please note that the shipping address will be taken from PayPal records (PayPal checkout model). If your shipping address is different from your billing address, please specify this during checkout.

Tracking Number:
We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account. You could track your order via this link: https://www.17track.net/en

Which payment methods do you accept?

We accept a variety of payment methods.

Pay by PayPal : the safer, easier way to pay.

Pay by Credit/Debit Cards :we accept  visa, mastercard, American Express, Discover.

Tax:Personalizeddecanter.com does not charge tax for any country.If you have any questions, you can contact us freely: [email protected].

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